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I am unable to upload a file in JEDS.

Question and Answer

I am unable to upload a file in JEDS.

  • The document cannot be encrypted and/or password protected.
  • The file name and document description cannot be longer than 56 characters, including spaces and cannot contain any special characters. (e.g.: ~ ` ! @ # $ % ^ & * ( ) _ - + = { [ } ] | \ : ; “ ‘ < , > . ? /)
  • The file size cannot exceed 35 MB.
  • The file must be in one of the following formats - .pdf, .docx and .jpg