If you confirm your appointment but are unable to attend due to unforeseen circumstances, please send an email stating whether you wish to reschedule your exam or be sent a full refund. Please note that you can only reschedule ONE time; after that a refund will be issued and you must reapply. If you do not contact LSS, we will assume you are no longer interested, shred your application and issue you a refund, minus the $25 administrative fee.