Our Ombudsmen are Here to Help
Each Superior Court vicinage has an ombudsman. Their staff can answer questions, address concerns from the public, and help ensure good customer service.
Ombudsman staff can help you find information and offices. They can explain court processes and guide you through the court process. The ombudsman cannot give you legal advice. Our staff cannot take sides in cases filed with the court. Read more.
Ombudsmen can give you:
- Answers to questions about court procedures and deadlines.
- Information about what the requirements are to have your case considered by the court.
- Some information from your case file.
- Brochures and flyers about court programs and services.
- Information, brochures, forms, and self-help kits if you choose to represent yourself in court.
Help with Issues
Ombudsmen can help you with customer service issues or complaints. They can look into any conflicts you are having with judges or court staff and try to resolve any concerns or misunderstandings.
The Ombudsman cannot:
- Give you legal advice or recommend a lawyer.
- Tell you whether you should bring your case to court.
- Give you an opinion about what will happen if you do bring your case to court.
- Talk to the judge for you about what will happen in your case, or let you talk to the judge outside of court.
- Change an order issued by a judge.
Work with Communities
Ombudsmen deliver programs that teach the public about the court system. Their goal is to promote public trust and confidence in the court.
Ask your ombudsman about:
- Court Seminars and Public Events
- Court tours
- Education programs for students and schools
We value your feedback
Please take our customer satisfaction survey and let us know how we are doing. To access the survey, select the county on the page where you had the court experience. The survey can be completed online or emailed to the appropriate ombudsman office.