The Courthouse Service Assistance program is a platform to engage members of the community in the day-to-day administration of the court. Under the direction of a judge or other court staff, volunteers assist court personnel in performing a variety of tasks which facilitate case processing as well as customer service. Tasks may include, but are not limited to: directing and escorting litigants or jurors, data entry, filing, sorting and distributing mail, making photocopies, programmatic assistance, answering and making phone calls, and presenting paperwork to judges or court users.