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Why am I getting an error that says "HPDIA0200W Login failed. The User ID or Password is invalid." when logging in to the attorney registration website?

Why am I getting an error that says "HPDIA0200W Login failed. The User ID or Password is invalid." when logging in to the attorney registration website?

You are receiving this message because either your User ID or Password is invalid.

  • If you are logging in for the first time, please check to make sure your User ID is your Attorney ID and you are using the temporary password provided on your billing card.
  • If you have already logged in and completed your registration, please make sure you are using your new password to login.
  • If you completed the registration process but did not click the activation link within the activation email, please click the link and then try logging in again.
  • If you completed the registration process but did not receive an activation email and click the activation link to complete your registration, please follow these instructions in "Why am I not receiving my activation email to complete the attorney registration process?"

Note: Please make sure you did not save the temporary password in the password field. Internet Explorer may have prompted you to save the password the first time you logged in. Make sure you clear out any saved password and re-type your new password.